Customer help
Frequently asked questions
Helpful information about our furniture, quotes, showroom, delivery and office services.
Products and availability
Do you sell both new and used office furniture?
Yes. Our range includes new office furniture as well as quality pre-owned pieces. Availability of used furniture can change quickly, so please contact us if you are looking for a particular item or quantity.
Can I view furniture before purchasing?
Yes. You can visit our showroom to see a selection of desks, seating, workstations, tables and storage in person. For a specific product, contact us before travelling so we can confirm that it is currently available to view.
Are the colours and finishes shown online exact?
We aim to represent finishes accurately, but colours can vary between screens and natural materials may differ slightly. We recommend viewing samples or visiting the showroom when an exact colour match is important.
Quotes and ordering
How do I request a quote?
Use the quote option on a product page to add the items you are interested in, then send us your details. You can also contact our team directly with product names, quantities, delivery location and any installation requirements.
Can you help plan furniture for an office?
Yes. Our team can help you select practical furniture for your space, team size and budget. Share your floor plan, measurements or photos when requesting a quote so we can give more useful guidance.
Do listed prices include delivery and installation?
Delivery and installation requirements vary by order and location. Your quote will clearly set out any applicable delivery, assembly or installation costs before you confirm the order.
Fit-outs & bulk orders
Do you do full office fit-outs?
Yes. We handle full office fit-outs of any size — from a handful of desks to a whole floor. There's no minimum order.
Do you offer bulk pricing for large orders?
Yes. The more you order, the more we can flex on price. Send us your list or floor plan and we'll put together a bulk quote.
Delivery specifics
How quickly can you deliver?
Most Sydney metro deliveries are completed within 3 working days of your order.
Used furniture confidence
What condition is your used furniture in?
We only sell used furniture in great working condition. Chairs are steam cleaned where needed, and nothing is ripped, torn or badly marked.
Can I mix new and used furniture in the same order?
Yes. Many of our customers combine new and pre-owned pieces in one order to balance budget and style — we'll help you put it together.
Trust and after-sale
What warranty do you offer on new furniture?
All new furniture carries a 5 year warranty.
What happens if there's an issue with my order?
Call us straight away and we'll fix the issue or replace the item.
Delivery and services
Do you deliver and install office furniture?
Yes. Delivery and installation can be arranged for office furniture orders. Timing and pricing depend on the products, access, order size and delivery location, and will be confirmed with your quote.
Can you remove unwanted office furniture?
We offer office furniture disposal services for suitable projects. Contact us with photos, quantities, your location and access details so the team can assess the job and advise on the next steps.
Do you buy used office furniture?
We may purchase suitable commercial office furniture depending on its brand, condition, quantity and current demand. Send us clear photos and a brief inventory through our sell furniture page for an assessment.